Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Room features
Air conditioning
Heating
Sitting area
Dressing area
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
12 Holloway Circus,
Birmingham,
United Kingdom,
B1 1BT,
West Midlands
Map view
street view
12 Holloway Circus,
Birmingham,
United Kingdom,
B1 1BT,
West Midlands
City landmarks
Mall
Bullring & Grand Central
2100 ft
Gallery
Gas Hall Exhibition Gallery
3000 ft
Art object
Statue of Horatio Nelson
2100 ft
Museum
Thinktank Birmingham Science Museum
4700 ft
Church
Birmingham Cathedral
4300 ft
Gallery
Ikon Gallery
4100 ft
Aquarium
National SEA LIFE Centre Birmingham
4500 ft
Library
Library of Birmingham
3500 ft
Centenary Sq.
Hall of Memory
4000 ft
Monument
Joseph Sturge memorial
4400 ft
5 St. Philips Place
Burnaby Memorial
2100 ft
Warstone Ln./Vyse St. Hockley
Chamberlain Clock
5100 ft
Mall
Brindley Place
4300 ft
Museum
Coffin Works
3600 ft
Church
Birmingham Oratory
1.5
mi
Event hall
International Convention Centre Birmingham
4200 ft
9 Margaret Street
Birmingham and Midland Institute
2400 ft
Museum
Museum of the Jewellery Quarter
1.4
mi
Church
Saint Paul's Church
3900 ft
Stadium
St. Andrew's Stadium
4900 ft
Square
Chamberlain Square
2400 ft
Church
St Alban the Martyr
4400 ft
Mall
The Mailbox
2100 ft
Colmore Row
Colmore Gate
3300 ft
Broad St.
Three Wise Men
3700 ft
Square
Centenary Square
3900 ft
Mall
The Cube
4100 ft
Nearby
50 - 54 Inge St / 55 - 63 Hurst St
Birmingham Back to Backs
1100 ft
Church
Saint Martin in the Bull Ring
1900 ft
New St.
Rotunda
1900 ft
Restaurants
18/81
1000 ft
Thorp Street
Santorini
700 ft
16 Hurst Street
Snobs Bar & Grill
500 ft
51 Smallbrook Queensway
Tsukiji Japanese Restaurant
900 ft
51 Station Street
Han Dynasty
900 ft
Station Street
Tasty Delight
900 ft
45 Station Street
Guest Ratings & Reviews
Real Guest Experiences & Ratings
86%
enjoyed their stay & would return
comfy beds
good location
aggressive service
poor view and smell
8.6/10
Great
Rooms
7.1
Location
8.1
Service
7.0
Dining
6.4
Guest reviews
8.6/10
based on 12 reviews
3.5/5
based on 857 reviews
8.0
8.0/10 based on 6327 reviews
#76 of 129 hotels in Birmingham based on Tripadvisor
Michael
United Kingdom,
May
2024
7.8/10
My stay at the hotel was quite pleasant overall. The room was clean and modern, although there was some corroded disabled equipment present. I was given a room on the 13th floor, which unfortunately stank of cigarette smoke. However, the room was as advertised and satisfactory.
Rooms
7.0
The room was clean and modern, but had some corroded disabled equipment. The cigarette smoke odor on the 13th floor was a downside.
Service
9.0
The service was excellent. I appreciated the proactive approach of the staff in dealing with noise before I even had a chance to complain. Additionally, the staff were very helpful and accommodating.
Location
10.0
The location of the hotel was excellent for my trip. It was conveniently close to the Hippodrome Theatre, train station, and shops and restaurants at New Street. Everything I needed was within a 5-minute walking distance, which was fantastic.
Dining
6.0
The dining experience had its highs and lows. While the breakfast had a good range to cater for everyone, I was disappointed that there were no options for fried or poached eggs. Some items, like the Danish, were not fresh.
Facilities
7.0
The facilities provided by the hotel were adequate, but not outstanding. However, the service offerings like room service, dry cleaning, and housekeeping were convenient during my stay.
Robert
United Kingdom,
April
2024
6.8/10
I had a mixed experience at the hotel. The rooms were a good size with excellent views but unfortunately, mine smelled of wet dog and was noisy next to the lift shaft. The service was a bit hit or miss - some staff were polite and helpful, while others seemed like they didn't want to be there. The location was excellent, just a short walk from the Bullring and Birmingham New Street station. However, I had to pay a deposit for the room. The dining experience was a mix of excellent Indian dishes and some disappointing aspects. Overall, the facilities were decent.
Rooms
7.0
My room had a great view despite the noise from the lift shaft. It was spacious and well-maintained.
Service
6.0
The service was a bit inconsistent, with some staff being very polite and helpful while others seemed disinterested.
Location
8.0
The hotel's location was fantastic, only a short walk from the Bullring and the train station.
Dining
6.0
The Indian dishes were excellent, but there were some disappointing elements to the dining experience.
Facilities
7.0
The facilities were decent and met expectations.
Jimmy
United Kingdom,
April
2024
8.2/10
The hotel boasts spacious and modern rooms with a massive ensuite, including a separate WC cubicle, and a delightful selection of complimentary sweets and cakes. The service was exceptional, with the staff going above and beyond to accommodate my needs, though the lack of seating options was a minor inconvenience. Parking was convenient, offering easy access to the city center and the shopping district. The dining experience was a mix of outstanding service and disappointing food quality. Overall, the hotel offers great value for money with its excellent location and top-notch service.
Rooms
9.0
The rooms were spotless, well-designed, and stocked with a generous supply of refreshments.
Service
9.0
The staff was extremely friendly and attentive, making my stay truly enjoyable.
Location
8.0
The hotel's location is superb, offering easy access to the city center, canals, and shopping areas.
Dining
7.0
The dining experience was a mix; while the service was excellent, the food quality was inconsistent.
Facilities
8.0
The hotel facilities were well-maintained and provided a comfortable stay.
Bob
United Kingdom,
March
2024
7.2/10
Staying at the hotel was a mixed experience. The rooms, though suffering from traffic noise, were spacious and of a high standard, especially those on the top floor with exceptional views. It's worth it if you can secure a budget deal. The service was friendly and helpful, with staff willing to fix any mistakes without any hint of condescension. The location was good, just a few meters from the rail station and Victoria Square, but noise from the busy road outside was noticeable. The dining experience was a bit disappointing in terms of value for money, with high prices and some dry options. Overall, a stay with some highs and lows.
Rooms
8.0
The rooms were big, spacious, and worth a stay if you get a room on a budget deal.
Service
9.0
The staff were super helpful and willing to go out of their way to fix any mistakes.
Location
7.0
The location was very good, just a few meters from the rail station and Victoria Square.
Dining
5.0
The dining experience was very highly priced for the value, with some dry options.
Facilities
The hotel offers various amenities and services.
Andrew
United Kingdom,
February
2024
5.0/10
The hotel is in a good location in Birmingham, which is convenient, though the views are not exceptional. The rooms were a bit shabby, showing signs of wear and tear, but the overall experience was decent.
Rooms
6.0
The room I stayed in was a bit cold and worn out, with some furniture edges coming off. The shower and bath area also didn't seem inviting, so I didn't use them.
Service
5.0
The service was a bit lacking in warmth and communication, especially during breakfast. The staff appeared disinterested and unconcerned, which left me feeling uneasy.
Location
7.0
The location is convenient, being in Birmingham. The staff were friendly, but the property could use some refurbishment to enhance the overall guest experience.
Dining
5.0
The dining experience was disappointing, with unsatisfactory breakfast options. The quality fell below expectations compared to similar hotels I've visited.
Facilities
5.0
The hotel could benefit from some renovation and cosier settings. The breakfast area left much to be desired, affecting the overall dining experience.
Bernard
United States,
January
2024
7.8/10
The hotel is conveniently located close to New Street train station and the Alexandra theatre, with plenty of dining options nearby. The rooms are comfortable but some may find the size disappointing. Service is pleasant with a spacious room and city views, although there were minor issues with membership points. The dining experience offers a nice variety of choices, but there are differences in service quality. Overall, the hotel provides a good value for the convenient location.
Rooms
7.0
I found the rooms comfortable, but some may be disappointed by the size.
Service
8.0
The service was generally pleasant, with spacious rooms and city views. However, there were minor issues with membership points.
Location
9.0
The hotel is conveniently situated close to New Street train station and the Alexandra theatre, with plenty of dining options nearby.
Dining
7.0
The dining experience offers a nice variety of choices, but there are differences in service quality.
Facilities
8.0
The hotel offers a range of facilities including room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Cecil
United Kingdom,
September
2023
7.0/10
The hotel is located perfectly for a city break, right by the Hippodrome Theatre and ideal for shopping at Bullring. The rooms, though a bit dated and near a generator, were surprisingly clean and very comfortable. The service, while attentive for special occasions, lacked consistency in everyday requests like breakfast orders. Dining was satisfactory overall, with a few hiccups for specific dietary needs. The Collage restaurant provided a good experience overall. The location offers convenience but can feel a bit intimidating at night on the busy roundabout. The price seemed fair for what was provided.
Rooms
7.0
Although the room looked a bit tired and we were close to a generator, I was pleasantly surprised by how clean and comfortable it was. The blackout curtains and air conditioning were a real plus.
Service
6.0
The staff was exceptionally helpful for special occasions but lacked consistency in everyday requests like ordering from the breakfast menu. However, they did handle any issues with apologies and adjustments to the price.
Location
8.0
The hotel's location is perfect for a city break, especially for theater visits and shopping at Bullring. However, the busy roundabout outside could be a bit daunting at night.
Dining
7.0
The dining experience was decent overall, with a couple of shortcomings like the lack of specific dietary options. The Korean dishes were a nice addition to the menu.
Facilities
The hotel offered standard facilities, nothing extraordinary, but meeting basic needs adequately.
John
United Kingdom,
August
2023
5.8/10
My stay at the hotel had its ups and downs. On the one hand, I was promised a free upgrade to a suite for a future booking due to a trainee mistake, but the confirmation never came. Unfortunately, my room had a dismal view of a brick wall and a strong cannabis smell. The duvet was also too small for the bed. However, the large comfy beds were a nice touch.
Rooms
6.0
Despite the issues with the view, smell, and duvet size, the beds were really comfortable.
Service
5.0
The service here was quite disappointing. When I complained about a sewage smell, the staff member not only failed to apologize but also became aggressive and rude, leading to a very unpleasant late-night departure. However, they did offer to store our luggage after check-out.
Location
7.0
The location of the hotel is convenient, being close to the bull ring and other attractions, but it fell short of my expectations for a Radisson property. The lack of parking was a drawback.
Dining
7.0
The dining experience was a mix of highs and lows. The variety of dishes was excellent, especially the Asian options, but the service could have been more attentive.
Facilities
6.0
The hotel facilities offered the standard amenities one would expect, but nothing particularly exceptional was noted.
comfy beds
aggressive service
Colin
United Kingdom,
July
2023
7.2/10
The hotel offers spacious and very clean rooms, but there were some issues with dampness and an overpowering smell. The service was friendly and helpful, but lacking a place to rest legs or feet was inconvenient. The location is perfect, near the city center and great restaurants, though some areas felt cold. Overall, a comfortable stay with a few drawbacks.
Rooms
7.0
The room was very clean and comfortable, but the presence of a large mould/damp patch on the carpet/wall and an overpowering smell were concerning.
Service
8.0
The staff were friendly and accommodating throughout my stay, but not having a seat to rest legs or feet was disappointing.
Location
8.0
The hotel's location was perfect, close to the city center and great restaurants, but some areas felt cold, possibly due to proximity to the entrance.
Dining
6.0
The dining experience had a wide range of options, but there were issues with service and organization. Pre-booking breakfast could save money.
Facilities
7.0
The facilities were adequate but lacked certain comforts. Some areas like the entrance felt cold, possibly due to the location.
Friendly Staff
Dampness Issue
William
United States,
May
2023
7.0/10
My stay at the hotel had its ups and downs. The location was convenient, only a 10-minute walk from Grand Central Station, but the service left something to be desired. The room felt a bit outdated, and the dining experience had its peaks and troughs. However, the facilities were satisfactory, making it a decent value for the money.
Rooms
6.0
The room we were assigned seemed a bit dated and not completely aligned with the images on the website. We were also next to the generator, which caused some unwanted smells. However, the cupboard doors had marks, possibly from heat rising from other floors. The air conditioning system worked well to keep the room cool.
Service
7.0
While the reception staff and the breakfast team were friendly and accommodating, there was an issue with a waitress not admitting a mistake. Despite that, other services like room service and housekeeping were satisfactory.
Location
8.0
The location was quite convenient, being close to Grand Central Station and China Town. However, the dining area had a somewhat uncomfortable vibe, especially from one male staff member. Nevertheless, the front rooms with floor-to-ceiling glass offered a nice view.
Dining
7.0
The breakfast service had its shortcomings, like the lack of dairy-free spread for gluten-free options. However, the variety of regional jams and regular replenishment of food kept the dining experience above average.
Facilities
7.0
The facilities were decent overall, with convenient amenities like laundry and dry cleaning services available. However, the space in the dining area felt a bit confined, affecting the overall dining experience.
Tommy
United Kingdom,
May
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms felt nice and tidy but were a bit cold even after adjusting the heat, and the breakfast was basic with what seemed like a shortage of staff. The layout was well-organized, but it could use an upgrade for a better experience.
Rooms
7.0
The rooms felt nice and were very tidy, but a bit cold despite turning up the heat. The breakfast was basic and appeared short staffed. The layout was nicely organized but could benefit from an upgrade.
Service
7.0
The service had its ups and downs. Some staff members looked at me oddly as if I was speaking a foreign language, which I found rude. However, overall, they were friendly, professional, and helpful, even though there was an incident of walking into our room without knocking.
Location
8.0
The location of the hotel was very central, close to New Street, with easy access to city center restaurants and bars. The views from the full-height windows were fabulous, but the proximity to the railway station and Bullring area could be a drawback due to occasional noise.
Dining
8.0
The dining experience had its highlights and shortcomings. There was a good selection at the bar, but the breakfast menu wasn't readily available to order additional items. On the upside, there was a wide variety of options that included complimentary fruits in the room and 24-hour room service for late-night cravings.
Facilities
6.0
The facilities were decent, but there were small details that needed attention such as hand and finger prints on different surfaces. The hotel could enhance the overall experience by ensuring a higher level of cleanliness and maintenance.
Harry
United Kingdom,
May
2023
7.8/10
The hotel location was superb, and it was a massive factor in why I booked here. The room was very spacious and clean with great facilities, but it had 2 ugly concrete pillars that were a bit of an eyesore. The service was a bit of a mixed bag - initial rudeness was quickly rectified by the efficient manager and exceptional housekeeping maids, though overall, the hotel could improve on staff customer service. The location was excellent, very convenient for New Street train station and the shopping center, as well as handy for The Bull Ring and ICC. The dining was the highlight of the stay with some issues in quality but overall satisfactory. Facilities were well-maintained.
Rooms
8.0
The room was very spacious and clean with great facilities, though 2 ugly concrete pillars were noticeable.
Service
7.0
The service was a bit of a mixed bag - some initial rudeness was quickly rectified by the efficient manager and exceptional housekeeping service, but overall, there is room for improvement in staff customer service.
Location
9.0
The hotel location was superb, very convenient for New Street train station and the shopping center, and handy for The Bull Ring and ICC.
Dining
7.0
The dining was the highlight, even though there were some quality issues noted.
Facilities
8.0
Facilities were well-maintained.
Show more
Unlock Early-Bird Deals
Grab Exclusive Rates Instantly
Check Rates
Rooms
Price calendar
Amenities
Location
Reviews
Compare our rates with top travel sites in 10 seconds
